Take a paddle onto real sand for 30 days. If it isn’t the one, send it back for a full refund — we’d rather you find the right gear than keep the wrong one. Play a few sessions; a little honest wear is expected and won’t void anything.
Every paddle is covered for two years against frame cracks and face delamination under normal play. If it fails on you, we replace it.
Email [email protected] with your order number and which item is heading back. A day, tops, and you’ll have a reply.
Box the gear with its cover and care card. We’ll send a prepaid label for defects, or a return address for change-of-mind.
Once it lands on our dock, refunds hit your original payment method within 3–5 business days. Exchanges ship the same day.
Not sure which paddle fits before you commit? The paddle size guide and FAQ can save you a return trip.