Sand Rally
Support · Returns

Returns & warranty

Thirty days on real sand, a two-year paddle warranty, and refunds that don’t make you fight for them.

Support — Returns & warrantyMiami Beach · 25.79°NNeed a human? →
Returns — 30-day sand testNo-fuss refunds & exchanges
The promise

Take a paddle onto real sand for 30 days. If it isn’t the one, send it back for a full refund — we’d rather you find the right gear than keep the wrong one. Play a few sessions; a little honest wear is expected and won’t void anything.

Two-year warranty

Every paddle is covered for two years against frame cracks and face delamination under normal play. If it fails on you, we replace it.

By category
Paddles
30-day return · 2-year warranty
Balls & lines
30-day return if unopened
Hydration
30-day, even if opened & tried
Recovery
30-day, even if opened & tried
Digital guides
Refund within 14 days of purchase
Return shipping
Free on defective items
How to — Start a returnSand Rally · Beach Tennis Co.
Step 1Write us

Email [email protected] with your order number and which item is heading back. A day, tops, and you’ll have a reply.

Step 2Pack it up

Box the gear with its cover and care card. We’ll send a prepaid label for defects, or a return address for change-of-mind.

Step 3Get refunded

Once it lands on our dock, refunds hit your original payment method within 3–5 business days. Exchanges ship the same day.

Not sure which paddle fits before you commit? The paddle size guide and FAQ can save you a return trip.